Question 1

What's the difference between gel and regular polish?

Accepted Answer

Gel (shellac) is cured under LED for 2–3 weeks of wear and high gloss. Regular polish air-dries, costs less, and typically lasts 5–7 days.

Question 2

Do you offer French manicures?

Accepted Answer

Yes—classic or modern French tips in regular or gel. Add French to any manicure for $10.

Question 3

How much does nail art cost?

Accepted Answer

Accent art starts at $10; detailed or full-set designs are priced by complexity. Bring an inspo photo for an exact quote.

Question 4

How long do nail extensions last?

Accepted Answer

Acrylic or gel sets need fills about every 2–3 weeks. With regular fills, sets can last 6–8+ weeks.

Question 5

What are your hours and location?

Accepted Answer

Find us at 1411 1st Street SE, Calgary—minutes from the Stampede with free parking and CTrain access. Hours: Monday 10:00 AM - 7:00 PM | Tuesday 10:00 AM - 7:00 PM | Wednesday 10:00 AM - 7:00 PM | Thursday 10:00 AM - 7:00 PM | Friday 10:00 AM - 7:00 PM | Saturday 10:00 AM - 5:30 PM | Sunday 10:00 AM - 5:30 PM. Holidays: 10:00 AM - 5:30 PM.

Question 6

Do I need an appointment?

Accepted Answer

Walk-ins are welcome when seats are open. For guaranteed times, book online 24/7 or call us during business hours.

Question 7

Do you take walk-ins?

Accepted Answer

Yes when seats are free, but evenings and weekends book up. Reserve online to skip waits.

Question 8

What payment methods do you accept?

Accepted Answer

Cash, debit, Visa, MasterCard, AmEx, and tap-to-pay (Apple Pay/Google Pay).

Question 9

What sanitation practices do you follow?

Accepted Answer

Hospital-grade sterilization, sealed pouches for tools, disinfected stations between guests, and disposable files where possible—aligned with Health Canada guidance.

Question 10

Can I bring my own tools?

Accepted Answer

Yes. Bring your own tools if you prefer; we're happy to use them.

Question 11

What if I have allergies or sensitivities?

Accepted Answer

Tell us before your service. We have hypoallergenic options and can patch test if needed.

Question 12

Are your services safe during pregnancy?

Accepted Answer

Yes. We seat you in well-ventilated areas, adjust massage pressure, and use pregnancy-safe products—just let us know you're expecting.

Question 13

What are your service prices?

Accepted Answer

Manicures start at $25, shellac at $35, pedicures at $40, acrylic or gel sets at $60, massage from $120, and waxing from $12. See the menu above for every price.

Question 14

Do you offer group discounts?

Accepted Answer

Yes—groups of 4+ (bridal parties, birthdays, Stampede events) receive tailored packages based on our regular menu. Email us with your date and headcount.

Question 15

What's your cancellation policy?

Accepted Answer

24 hours notice to cancel or reschedule. Late changes or no-shows may be charged up to 50% of the service to cover reserved technician time.

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